Privacy and cookies policy
GORILLA.ORGANIC respects your privacy and the right to control your personal data. Our guiding principles are simple. We will be open to inform you about the data we collect and why. We protect your data as if it were our greatest trade secret.
Here is a summary of what you can expect when visiting our website:
- We collect the personal information that you provide to us by using the contact form and placing your order.
- We save personal information in our databases for the purpose of processing your requests and orders.
What personal data do we collect?
GORILLA.ORGANIC collects information primarily from you as a customer. Examples of personal data that we might collect are your company name, your name, and other contact details such as phone number, email address, or physical address. GORILLA.ORGANIC may update your information from other public records as necessary to maintain proper maintenance of the data repository.
GORILLA.ORGANIC records personal data in relation to:
- a) When you enter your email address or mobile phone number on the site.
- d) If you contact us by email, phone, our website and social media.
- e) If you sign up for an email subscription.
Collection with consent
By clicking on the “Accept” button, you consent that personal data (company, name, telephone number and email address) that you enter in forms at various places on this site may be used for response purposes. the services to which you are exposed when you are asked to fill in your personal information.
By clicking on the “Close” button, you also agree that we can add a third party cookie to your computer from the Company. This cookie will follow you, in order to provide you with a better experience on our site (for example, your basket will be kept until you log out).
How we use the information collected
The Company processes personal data mainly for the purposes indicated below and for any other purpose mentioned during collection:
- Enabling good customer service, such as handling your inquiries, correcting incorrect information or sending information you requested, e.g. newsletter, white papers, documentation;
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- To deliver our products.
- To send you information and promotions by email or other digital contact channels such as social media since you have an active customer relationship with us;
- Send important messages as a communication about changes in our legal notice;
We may share information with other companies who process data on our behalf in order to perform our services, such as the delivery company we work with to deliver your orders to you. However, the processing of personal data always guarantees high security and confidentiality.
The company only works with partners who process personal data within the EU / EEA.
When you use our site and our application, personal data may be collected through cookies. This can only be done with separate consent. This will store information about your usage and the pages visited. This may include technical information about your device and internet connection such as operating system, browser version, IP address, cookies and unique identifiers. When you visit our websites where our services are presented, different techniques may be used to recognize you in order to learn more about our users. This can be done directly or through third party technology.
Right to be forgotten, storage and disclosure of personal data
You can withdraw your consent at any time by making a request to us on our “contact” page.
The processing complies with the legislation in force and means that personal data is not kept for a longer period than necessary for the purposes of the processing. The Company will keep your personal data for as long as you are in a business relationship with us. For marketing purposes, information older than 4 years is not used. This implies that the data will be erased when it is no longer relevant or necessary for analytical or direct marketing purposes for the purposes for which it was collected. Some information may be retained longer as needed due to other legal requirements. However, the processing of personal data always guarantees high security and confidentiality.
Your rights and your choices
You have rights over your personal data and you can request the modification or destruction of your saved data. The Company will rectify, on its own initiative or at the initiative of the client, any data deemed incorrect. You can also request at any time that your data be erased or that their use be restricted by contacting us (see the section “How to contact us”). If you believe that we are not respecting your rights, please contact the Company or contact the Data Protection Authority in your country, at http://ec.europa.eu/justice/data-protection/article-29/structure / data-protection-authorities / index_en. htm.
You can opt out of receiving marketing communications from us at any time by updating your account settings by clicking “Unsubscribe” in the email and SMS communications we send to you. You are always welcome to contact our customer service to help you stop our communications.
Links to other sites
In the event that our site contains links to third party websites, websites or materials published by third parties, such links are provided for informational purposes only. Since the Company has no control over the content of these websites or its materials, we are not responsible for their content. The Company is also not responsible for any damages or losses that may result from the use of these links.
How to contact us
For more information on the management of personal data or if you have any questions, do not hesitate to contact us via our “contact” page, by email: contact @ gorilla.organic , by mail: Gorilla Organic – 222 avenue du Stade – 73700 Bourg-St-Maurice