These General Conditions of Sale are contractual and have the force of law. These conditions of sale are concluded on the one hand by the company Gorilla.organic whose head office is located at 222 avenue du Stade \u2013 73700 Bourg-St-Maurice, registered in the Trade and Companies Register of Chamb\u00e9ry under the number 501 098 958 hereinafter referred to as \u201cGorilla.organic\u201d and managing the gorilla.organic site and, on the other hand, by any natural or legal person wishing to make a purchase via the gorilla.organic website hereinafter referred to as \u201cthe buyer\u201d.<\/p>\n\n\n\n
Article 1 \u2013 Purpose<\/strong> <\/p>\n\n\n\n These conditions define the contractual relationship between Gorilla Organic and the Buyer and set out the conditions applicable to any purchase made through the gorilla.organic website. Purchasing a product implies full and unconditional acceptance of these Terms and Conditions, which the Buyer acknowledges having read and understood before placing an order. Products available for purchase are those displayed on the gorilla.organic website, subject to availability. Product descriptions and images are for guidance only and are not contractually binding. Gorilla Organic reserves the right to change its product range at any time. Prices are shown in Pounds Sterling (\u00a3) and include all applicable UK taxes (including VAT). Delivery costs, if any, are displayed separately before checkout. Prices may change without notice, but the price confirmed at order placement will apply. Orders must be placed via the gorilla.organic website using a registered customer account. Payment is accepted by Trust Payment or other secure card methods. Once payment is authorised, the order becomes binding. In case of unauthorised or fraudulent use of a card, UK banking regulations protect the cardholder, and a refund may be sought via the issuing bank. Products remain the property of Gorilla Organic until payment has been received in full. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the Buyer has 14 calendar days from receipt of goods to cancel the contract without giving any reason. The Buyer must return the goods at their own cost unless the product is faulty or misdescribed. A refund will be issued within 14 days of receipt of the returned goods. Goods are delivered to the address specified by the Buyer. Estimated delivery times are indicative. If delivery exceeds 30 days, the Buyer may cancel the order and obtain a full refund. Risk transfers to the Buyer upon delivery. The Buyer must inspect goods and report transport damage within 3 working days. Products are covered by statutory consumer rights under the Consumer Rights Act 2015. If goods are faulty or not as described, the Buyer may request a repair, replacement, or refund by writing to Gorilla Organic Ltd at the address above within 30 days of delivery. Gorilla Organic shall not be liable for indirect, incidental, or consequential losses arising from product use or website access. We are not responsible for interruptions, data loss, or other technical issues beyond our reasonable control. All content on the gorilla.organic website (including text, images, logos, and design) remains the exclusive property of Gorilla Organic Ltd. No material may be reproduced or distributed without prior written consent. 11.1 \u2013 Introduction<\/strong> <\/p>\n\n\n\n Gorilla Organic Ltd is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We may collect: identification and contact details (name, address, phone number, email), payment information (processed securely by our payment provider; we do not store card details), order history and preferences, website usage data (via cookies and analytics). Data is used for processing and fulfilling orders, managing customer accounts and communication, marketing (only with your explicit consent), improving our services and website functionality, and legal compliance and fraud prevention. Processing is based on performance of a contract, legitimate interests, legal obligations, and consent. We retain personal data only as long as necessary for the purposes above or as required by law (typically 6 years for accounting records). We use secure servers, encryption, and restricted access to protect personal data. We do not sell your personal data. We may share it with trusted third parties (e.g., delivery partners, payment providers) solely for the purpose of fulfilling your order or providing services. Under the UK GDPR you have the right to access, correct, or erase your data; restrict or object to processing; data portability; and withdraw consent at any time. To exercise your rights, contact: 12.1 \u2013 What Are Cookies<\/strong> <\/p>\n\n\n\n Cookies are small text files stored on your device when you visit our website. They help us improve site performance and personalise your experience. Essential Cookies: Required for website operation (e.g. checkout process). When you first visit our site, you can accept or reject non-essential cookies via the cookie banner. You can also manage or delete cookies in your browser settings at any time. Note: Disabling cookies may affect website functionality. These General Conditions of Sale are contractual and have the force of law. These conditions of sale are concluded on the one hand by the company Gorilla.organic whose head office is located at 222 avenue du Stade \u2013 73700 Bourg-St-Maurice, registered in the Trade and Companies Register of Chamb\u00e9ry under the number 501 098 958…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","inline_featured_image":false,"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/gorilla.organic\/en\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gorilla.organic\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gorilla.organic\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gorilla.organic\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gorilla.organic\/en\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":5,"href":"https:\/\/gorilla.organic\/en\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":799,"href":"https:\/\/gorilla.organic\/en\/wp-json\/wp\/v2\/pages\/13\/revisions\/799"}],"wp:attachment":[{"href":"https:\/\/gorilla.organic\/en\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Gorilla Organic reserves the right to modify these Terms at any time to reflect changes in law or business practice. The applicable version is that which was in force on the date of the Buyer\u2019s order.
Article 2 \u2013 Products<\/strong> <\/p>\n\n\n\n
Article 3 \u2013 Prices<\/strong> <\/p>\n\n\n\n
Article 4 \u2013 Orders and Payment<\/strong> <\/p>\n\n\n\n
For assistance, contact us via:
Post: Gorilla Organic Ltd, 30 Crown Place, London, EC2A 4EB
Email: contact@gorilla.organic
Article 5 \u2013 Retention of Title<\/strong> <\/p>\n\n\n\n
Article 6 \u2013 Right of Withdrawal<\/strong> <\/p>\n\n\n\n
Article 7 \u2013 Delivery<\/strong> <\/p>\n\n\n\n
Article 8 \u2013 Warranty<\/strong> <\/p>\n\n\n\n
Article 9 \u2013 Liability<\/strong> <\/p>\n\n\n\n
Article 10 \u2013 Intellectual Property<\/strong> <\/p>\n\n\n\n
Article 11 \u2013 Privacy Policy<\/strong> <\/p>\n\n\n\n
11.2 \u2013 Data Collected<\/strong> <\/p>\n\n\n\n
11.3 \u2013 Purpose of Processing<\/strong> <\/p>\n\n\n\n
11.4 \u2013 Legal Basis for Processing<\/strong> <\/p>\n\n\n\n
11.5 \u2013 Data Retention<\/strong> <\/p>\n\n\n\n
11.6 \u2013 Data Security<\/strong> <\/p>\n\n\n\n
11.7 \u2013 Data Sharing<\/strong> <\/p>\n\n\n\n
11.8 \u2013 Your Rights<\/strong> <\/p>\n\n\n\n
Data Protection Officer
Gorilla Organic Ltd
30 Crown Place, London, EC2A 4EB
Email: contact@gorilla.organic
If you are dissatisfied with our response, you may contact the Information Commissioner\u2019s Office (ICO) at www.ico.org.uk.
Article 12 \u2013 Cookie Policy<\/strong> <\/p>\n\n\n\n
12.2 \u2013 Types of Cookies Used<\/strong> <\/p>\n\n\n\n
Analytical Cookies: Collect anonymous statistics on site use (e.g. Google Analytics).
Functional Cookies: Remember your preferences (e.g. language, login status).
Marketing Cookies: Used to deliver relevant ads (only with your consent).
12.3 \u2013 Managing Cookies<\/strong> <\/p>\n\n\n\n
Article 13 \u2013 Governing Law and Jurisdiction<\/strong> These Terms are governed by the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts.
Company Details
Gorilla Organic Ltd
Registered Address: 30 Crown Place, London, EC2A 4EB, United Kingdom
Email: contact@gorilla.organic <\/p>\n","protected":false},"excerpt":{"rendered":"