These General Conditions of Sale are contractual and have the force of law. These conditions of sale are concluded on the one hand by the company Gorilla.organic whose head office is located at 222 avenue du Stade \u2013 73700 Bourg-St-Maurice, registered in the Trade and Companies Register of Chamb\u00e9ry under the number 501 098 958 hereinafter referred to as \u201cGorilla.organic\u201d and managing the gorilla.organic site and, on the other hand, by any natural or legal person wishing to make a purchase via the gorilla.organic website hereinafter referred to as \u201cthe buyer\u201d.\n\nArticle 1 \u2013 Purpose \nThese conditions define the contractual relationship between Gorilla Organic and the Buyer and set out the conditions applicable to any purchase made through the gorilla.organic website. Purchasing a product implies full and unconditional acceptance of these Terms and Conditions, which the Buyer acknowledges having read and understood before placing an order. \n \nGorilla Organic reserves the right to modify these Terms at any time to reflect changes in law or business practice. The applicable version is that which was in force on the date of the Buyer\u2019s order. \n \nArticle 2 \u2013 Products \nProducts available for purchase are those displayed on the gorilla.organic website, subject to availability. Product descriptions and images are for guidance only and are not contractually binding. Gorilla Organic reserves the right to change its product range at any time. \n \nArticle 3 \u2013 Prices \nPrices are shown in Pounds Sterling (\u00a3) and include all applicable UK taxes (including VAT). Delivery costs, if any, are displayed separately before checkout. Prices may change without notice, but the price confirmed at order placement will apply. \n \nArticle 4 \u2013 Orders and Payment \nOrders must be placed via the gorilla.organic website using a registered customer account. Payment is accepted by Trust Payment or other secure card methods. Once payment is authorised, the order becomes binding. In case of unauthorised or fraudulent use of a card, UK banking regulations protect the cardholder, and a refund may be sought via the issuing bank. \n \nFor assistance, contact us via: \nPost: Gorilla Organic Ltd, 30 Crown Place, London, EC2A 4EB \nEmail: contact@gorilla.organic \n \nArticle 5 \u2013 Retention of Title \nProducts remain the property of Gorilla Organic until payment has been received in full. \n \nArticle 6 \u2013 Right of Withdrawal \nUnder the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the Buyer has 14 calendar days from receipt of goods to cancel the contract without giving any reason. The Buyer must return the goods at their own cost unless the product is faulty or misdescribed. A refund will be issued within 14 days of receipt of the returned goods. \n \nArticle 7 \u2013 Delivery \nGoods are delivered to the address specified by the Buyer. Estimated delivery times are indicative. If delivery exceeds 30 days, the Buyer may cancel the order and obtain a full refund. Risk transfers to the Buyer upon delivery. The Buyer must inspect goods and report transport damage within 3 working days. \n \nArticle 8 \u2013 Warranty \nProducts are covered by statutory consumer rights under the Consumer Rights Act 2015. If goods are faulty or not as described, the Buyer may request a repair, replacement, or refund by writing to Gorilla Organic Ltd at the address above within 30 days of delivery. \n \nArticle 9 \u2013 Liability \nGorilla Organic shall not be liable for indirect, incidental, or consequential losses arising from product use or website access. We are not responsible for interruptions, data loss, or other technical issues beyond our reasonable control. \n \nArticle 10 \u2013 Intellectual Property \nAll content on the gorilla.organic website (including text, images, logos, and design) remains the exclusive property of Gorilla Organic Ltd. No material may be reproduced or distributed without prior written consent. \n \nArticle 11 \u2013 Privacy Policy \n11.1 \u2013 Introduction \nGorilla Organic Ltd is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. \n \n11.2 \u2013 Data Collected \nWe may collect: identification and contact details (name, address, phone number, email), payment information (processed securely by our payment provider; we do not store card details), order history and preferences, website usage data (via cookies and analytics). \n \n11.3 \u2013 Purpose of Processing \nData is used for processing and fulfilling orders, managing customer accounts and communication, marketing (only with your explicit consent), improving our services and website functionality, and legal compliance and fraud prevention. \n \n11.4 \u2013 Legal Basis for Processing \nProcessing is based on performance of a contract, legitimate interests, legal obligations, and consent. \n \n11.5 \u2013 Data Retention \nWe retain personal data only as long as necessary for the purposes above or as required by law (typically 6 years for accounting records). \n \n11.6 \u2013 Data Security \nWe use secure servers, encryption, and restricted access to protect personal data. \n \n11.7 \u2013 Data Sharing \nWe do not sell your personal data. We may share it with trusted third parties (e.g., delivery partners, payment providers) solely for the purpose of fulfilling your order or providing services. \n \n11.8 \u2013 Your Rights \nUnder the UK GDPR you have the right to access, correct, or erase your data; restrict or object to processing; data portability; and withdraw consent at any time. To exercise your rights, contact: \nData Protection Officer \nGorilla Organic Ltd \n30 Crown Place, London, EC2A 4EB \nEmail: contact@gorilla.organic \nIf you are dissatisfied with our response, you may contact the Information Commissioner\u2019s Office (ICO) at www.ico.org.uk. \n \nArticle 12 \u2013 Cookie Policy \n12.1 \u2013 What Are Cookies \nCookies are small text files stored on your device when you visit our website. They help us improve site performance and personalise your experience. \n \n12.2 \u2013 Types of Cookies Used \nEssential Cookies: Required for website operation (e.g. checkout process). \nAnalytical Cookies: Collect anonymous statistics on site use (e.g. Google Analytics). \nFunctional Cookies: Remember your preferences (e.g. language, login status). \nMarketing Cookies: Used to deliver relevant ads (only with your consent). \n \n12.3 \u2013 Managing Cookies \nWhen you first visit our site, you can accept or reject non-essential cookies via the cookie banner. You can also manage or delete cookies in your browser settings at any time. Note: Disabling cookies may affect website functionality. \n \nArticle 13 \u2013 Governing Law and Jurisdiction \nThese Terms are governed by the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the English courts. \n \nCompany Details \nGorilla Organic Ltd \nRegistered Address: 30 Crown Place, London, EC2A 4EB, United Kingdom \nEmail: contact@gorilla.organic<\/p>\n\n\n\n
Article 1 \u2013 Objet<\/strong> <\/p>\n\n\n\n Ces conditions d\u00e9finissent la relation contractuelle entre Gorilla Organic et l\u2019Acheteur et fixent les conditions applicables \u00e0 tout achat effectu\u00e9 sur le site gorilla.organic. L\u2019achat d\u2019un produit implique l\u2019acceptation pleine et enti\u00e8re des pr\u00e9sentes Conditions G\u00e9n\u00e9rales, que l\u2019Acheteur reconna\u00eet avoir lues et comprises avant de passer commande. Les produits disponibles \u00e0 la vente sont ceux affich\u00e9s sur le site gorilla.organic, sous r\u00e9serve de disponibilit\u00e9. Les descriptions et images des produits sont fournies \u00e0 titre indicatif et n\u2019ont pas de valeur contractuelle. Gorilla Organic se r\u00e9serve le droit de modifier sa gamme de produits \u00e0 tout moment. Les prix sont indiqu\u00e9s en livres sterling (\u00a3) et incluent toutes les taxes britanniques applicables (y compris la TVA). Les frais de livraison, le cas \u00e9ch\u00e9ant, sont indiqu\u00e9s s\u00e9par\u00e9ment avant le paiement. Les prix peuvent changer sans pr\u00e9avis, mais le prix confirm\u00e9 lors de la commande s\u2019appliquera. Les commandes doivent \u00eatre pass\u00e9es via le site gorilla.organic en utilisant un compte client enregistr\u00e9. Le paiement est accept\u00e9 par Trust Payment ou par d\u2019autres m\u00e9thodes de carte s\u00e9curis\u00e9e. Une fois le paiement autoris\u00e9, la commande devient contraignante. En cas d\u2019usage non autoris\u00e9 ou frauduleux d\u2019une carte, la r\u00e9glementation bancaire britannique prot\u00e8ge le titulaire de la carte et un remboursement peut \u00eatre demand\u00e9 via la banque \u00e9mettrice. Les produits restent la propri\u00e9t\u00e9 de Gorilla Organic jusqu\u2019au paiement int\u00e9gral. Conform\u00e9ment au Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, l\u2019Acheteur dispose de 14 jours calendaires \u00e0 compter de la r\u00e9ception des biens pour annuler le contrat sans fournir de justification. L\u2019Acheteur doit retourner les produits \u00e0 ses frais, sauf en cas de produit d\u00e9fectueux ou non conforme. Le remboursement sera effectu\u00e9 dans les 14 jours suivant la r\u00e9ception des produits retourn\u00e9s. Les produits sont livr\u00e9s \u00e0 l\u2019adresse indiqu\u00e9e par l\u2019Acheteur. Les d\u00e9lais de livraison indiqu\u00e9s sont indicatifs. Si la livraison d\u00e9passe 30 jours, l\u2019Acheteur peut annuler la commande et obtenir un remboursement complet. Le risque est transf\u00e9r\u00e9 \u00e0 l\u2019Acheteur \u00e0 la livraison. L\u2019Acheteur doit inspecter les produits et signaler tout dommage li\u00e9 au transport dans les 3 jours ouvrables. Les produits sont couverts par les droits l\u00e9gaux des consommateurs conform\u00e9ment au Consumer Rights Act 2015. En cas de produit d\u00e9fectueux ou non conforme, l\u2019Acheteur peut demander une r\u00e9paration, un remplacement ou un remboursement en \u00e9crivant \u00e0 Gorilla Organic Ltd \u00e0 l\u2019adresse ci-dessus dans les 30 jours suivant la livraison. Gorilla Organic ne pourra \u00eatre tenu responsable des pertes indirectes, incidentes ou cons\u00e9cutives r\u00e9sultant de l\u2019utilisation des produits ou de l\u2019acc\u00e8s au site. Nous ne sommes pas responsables des interruptions, pertes de donn\u00e9es ou autres probl\u00e8mes techniques \u00e9chappant \u00e0 notre contr\u00f4le raisonnable. Tout le contenu du site gorilla.organic (y compris textes, images, logos et design) reste la propri\u00e9t\u00e9 exclusive de Gorilla Organic Ltd. Aucun mat\u00e9riel ne peut \u00eatre reproduit ou distribu\u00e9 sans consentement \u00e9crit pr\u00e9alable. 11.1 \u2013 Introduction<\/strong> <\/p>\n\n\n\n Gorilla Organic Ltd s\u2019engage \u00e0 prot\u00e9ger votre vie priv\u00e9e. Cette politique explique comment nous collectons, utilisons et prot\u00e9geons vos informations personnelles conform\u00e9ment au UK General Data Protection Regulation (UK GDPR) et au Data Protection Act 2018. Nous pouvons collecter : nom et coordonn\u00e9es (nom, adresse, t\u00e9l\u00e9phone, email), informations de paiement (trait\u00e9es en toute s\u00e9curit\u00e9 par notre prestataire de paiement ; nous ne stockons pas les informations de carte), historique et pr\u00e9f\u00e9rences de commande, donn\u00e9es d\u2019utilisation du site (via cookies et outils d\u2019analyse). Les donn\u00e9es sont utilis\u00e9es pour traiter et ex\u00e9cuter les commandes, g\u00e9rer les comptes clients et la communication, le marketing (uniquement avec votre consentement explicite), am\u00e9liorer nos services et la fonctionnalit\u00e9 du site, et respecter les obligations l\u00e9gales et pr\u00e9venir la fraude. Le traitement est bas\u00e9 sur l\u2019ex\u00e9cution d\u2019un contrat, les int\u00e9r\u00eats l\u00e9gitimes, les obligations l\u00e9gales et le consentement. Nous conservons les donn\u00e9es personnelles uniquement aussi longtemps que n\u00e9cessaire pour les finalit\u00e9s ci-dessus ou conform\u00e9ment \u00e0 la loi (g\u00e9n\u00e9ralement 6 ans pour les documents comptables). We use secure servers, encryption, and restricted access to protect personal data. Nous ne vendons pas vos donn\u00e9es personnelles. Nous pouvons les partager avec des tiers de confiance (ex. partenaires de livraison, prestataires de paiement) uniquement pour ex\u00e9cuter votre commande ou fournir des services. Conform\u00e9ment au UK GDPR, vous avez le droit d\u2019acc\u00e9der, de corriger ou de supprimer vos donn\u00e9es ; de restreindre ou de vous opposer au traitement ; \u00e0 la portabilit\u00e9 des donn\u00e9es ; et de retirer votre consentement \u00e0 tout moment. Pour exercer vos droits, contactez : 12.1 \u2013 Qu\u2019est-ce qu\u2019un cookie<\/strong> <\/p>\n\n\n\n Les cookies sont de petits fichiers texte stock\u00e9s sur votre appareil lorsque vous visitez notre site. Ils nous aident \u00e0 am\u00e9liorer les performances du site et \u00e0 personnaliser votre exp\u00e9rience Cookies essentiels : n\u00e9cessaires au fonctionnement du site (ex. processus de paiement). Lors de votre premi\u00e8re visite, vous pouvez accepter ou refuser les cookies non essentiels via la banni\u00e8re des cookies. Vous pouvez \u00e9galement g\u00e9rer ou supprimer les cookies dans les param\u00e8tres de votre navigateur \u00e0 tout moment. Note : la d\u00e9sactivation des cookies peut affecter certaines fonctionnalit\u00e9s du site. These General Conditions of Sale are contractual and have the force of law. These conditions of sale are concluded on the one hand by the company Gorilla.organic whose head office is located at 222 avenue du Stade \u2013 73700 Bourg-St-Maurice, registered in the Trade and Companies Register of Chamb\u00e9ry under the number 501 098 958…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","inline_featured_image":false,"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/gorilla.organic\/fr\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gorilla.organic\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gorilla.organic\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gorilla.organic\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gorilla.organic\/fr\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":5,"href":"https:\/\/gorilla.organic\/fr\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":799,"href":"https:\/\/gorilla.organic\/fr\/wp-json\/wp\/v2\/pages\/13\/revisions\/799"}],"wp:attachment":[{"href":"https:\/\/gorilla.organic\/fr\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Gorilla Organic se r\u00e9serve le droit de modifier ces Conditions \u00e0 tout moment afin de refl\u00e9ter les changements l\u00e9gislatifs ou les pratiques commerciales. La version applicable est celle en vigueur \u00e0 la date de la commande de l\u2019Acheteur.
Article 2 \u2013 Produits<\/strong> <\/p>\n\n\n\n
Article 3 \u2013 Prix<\/strong> <\/p>\n\n\n\n
Article 4 \u2013 Commandes et Paiement<\/strong> <\/p>\n\n\n\n
Pour toute assistance, contactez-nous via :
Poste : Gorilla Organic Ltd, 30 Crown Place, London, EC2A 4EB
Email: contact@gorilla.organic
Article 5 \u2013 R\u00e9serve de propri\u00e9t\u00e9<\/strong> <\/p>\n\n\n\n
Article 6 \u2013 Droit de r\u00e9tractation<\/strong> <\/p>\n\n\n\n
Article 7 \u2013 Livraison<\/strong> <\/p>\n\n\n\n
Article 8 \u2013 Garantie<\/strong> <\/p>\n\n\n\n
Article 9 \u2013 Responsabilit\u00e9<\/strong> <\/p>\n\n\n\n
Article 10 \u2013 Propri\u00e9t\u00e9 intellectuelle<\/strong> <\/p>\n\n\n\n
Article 11 \u2013 Politique de confidentialit\u00e9<\/strong> <\/p>\n\n\n\n
11.2 \u2013 Donn\u00e9es collect\u00e9es<\/strong> <\/p>\n\n\n\n
11.3 \u2013 Finalit\u00e9 du traitement<\/strong> <\/p>\n\n\n\n
Les donn\u00e9es sont utilis\u00e9es pour traiter et ex\u00e9cuter les commandes, g\u00e9rer les comptes clients et la communication, le marketing (uniquement avec votre consentement explicite), am\u00e9liorer nos services et la fonctionnalit\u00e9 du site, et respecter les obligations l\u00e9gales et pr\u00e9venir la fraude.<\/strong> <\/p>\n\n\n\n
11.5 \u2013 Conservation des donn\u00e9es<\/strong> <\/p>\n\n\n\n
11.6 \u2013 S\u00e9curit\u00e9 des donn\u00e9es<\/strong> <\/p>\n\n\n\n
11.7 \u2013 Data Sharing<\/strong> <\/p>\n\n\n\n
11.8 \u2013 Vos droits<\/strong> <\/p>\n\n\n\n
Data Protection Officer
Gorilla Organic Ltd
30 Crown Place, London, EC2A 4EB
Email: contact@gorilla.organic
Si vous \u00eates insatisfait de notre r\u00e9ponse, vous pouvez contacter l\u2019Information Commissioner\u2019s Office (ICO) \u00e0 www.ico.org.uk.
Article 12 \u2013 Politique relative aux cookies<\/strong> <\/p>\n\n\n\n
12.2 \u2013 Types de cookies utilis\u00e9s<\/strong> <\/p>\n\n\n\n
Cookies analytiques : collectent des statistiques anonymes sur l\u2019utilisation du site (ex. Google Analytics).
Cookies fonctionnels : m\u00e9morisent vos pr\u00e9f\u00e9rences (ex. langue, connexion).
Cookies marketing : utilis\u00e9s pour diffuser des publicit\u00e9s pertinentes (uniquement avec votre consentement).
12.3 \u2013 Gestion des cookies<\/strong> <\/p>\n\n\n\n
Article 13 \u2013 Droit applicable et juridiction<\/strong> Les pr\u00e9sentes Conditions sont r\u00e9gies par le droit d\u2019Angleterre et du Pays de Galles. Tout litige rel\u00e8ve de la comp\u00e9tence exclusive des tribunaux anglais.
Coordonn\u00e9es de l\u2019entreprise
Gorilla Organic Ltd
Adresse enregistr\u00e9e : 30 Crown Place, London, EC2A 4EB, Royaume-Uni
Email: contact@gorilla.organic <\/p>","protected":false},"excerpt":{"rendered":"